Introduction – Last Updated: 26 / 11 / 2025

At feelgreatsa.com, we respect your privacy and are committed to protecting your personal data. This policy explains the types of information we may collect about you, how we use it, who we share it with, and your rights regarding this data. By using our store, you agree to the data collection and use practices described here.

Information We Collect

We may collect types of data including but not limited to:

• Personal Identification Data: Full name, email address, phone number, and shipping and billing address (when making a purchase or creating an account).
• Transaction Data: Details of products you purchased, total amounts paid, and date and time of the order (we do not store credit card details; they are handled securely by payment service providers).
• Usage Data: IP address, browser type, pages you visited, browsing time, product preferences, and any information collected by cookies.

How We Use Your Data

We use the collected information for the following primary purposes:

• Order Fulfillment: To process your purchases, send shipping status notifications, and deliver Unicity products to the specified address.
• Customer Service: To respond to your inquiries, provide technical support, and handle return or exchange requests.
• Service Improvement: To analyze how the site is used, personalize the shopping experience, and develop products and offers.
• Marketing: To send newsletters and promotional offers (if you explicitly agree).
• Legal and Security Compliance: To prevent fraud, protect our rights, and comply with applicable laws and regulations.

Cookies

We use cookies and similar tracking technologies to improve site performance, analyze usage, and remember your preferences (such as the shopping cart).

Data Sharing with Third Parties

We share necessary personal data only with trusted third parties who assist us in providing our services. These parties include, but are not limited to:

• Payment Processors: (such as Stripe, PayPal) to process your payments securely.
• Shipping and Delivery Companies: (that we use) to deliver your orders.
• Analytics Services: (such as Google Analytics) to help us understand user behavior.

We ensure that all third-party service providers have adequate security measures to protect your data, and we share only the minimum necessary to perform their tasks.

Security and Data Protection

We follow appropriate technical and administrative security practices to protect your data from unauthorized access, loss, or alteration. This includes using SSL certificates to encrypt data and adhering to the highest security standards in payment processing.

Data Retention Period

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, specifically order data required for tax, legal, or commercial record purposes. When no longer needed, information will be securely deleted or anonymized.

Your Rights as a Customer and Visitor

You have certain rights regarding your data, such as:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of any incomplete or inaccurate data.
• Right to Deletion: Request deletion of your personal data (subject to legal obligations to retain certain records).

To exercise any of these rights, contact us via the contact information provided below.

Children’s Privacy

Our services are not targeted at individuals under the age of 16. If you believe we have collected data on a child under the authorized age, please contact us immediately to take necessary measures to delete that information.

Changes to Privacy Policy

We may update this policy from time to time. We will post the new policy on this page and indicate the last update date at the beginning of the page. It is recommended to review this page periodically.

Contact Methods and Commercial Information

For any questions or requests regarding privacy or to exercise your rights, please contact us using the following data:

• Email: customer@feelgreatsa.com
• Phone/WhatsApp: +971509589690
• Official Registered Address: Building 107 Silver, Abu Hail Area, Dubai, United Arab Emirates