Introduction – Last Updated: November 26, 2025

At feelgreatsa.com, we respect your privacy and are committed to protecting your personal data. This policy outlines the types of information we may collect about you, how we use it, with whom we share it, and your rights regarding this data. By using our store, you agree to the data collection and usage practices described herein.

Information We Collect

We may collect various types of data, including but not limited to:

  • Personal Identification Data: Full name, email address, phone number, and shipping and billing addresses (when making a purchase or creating an account).
  • Transaction Data: Details of the products purchased, total amounts paid, and the date and time of the order (we do not store credit card details; they are securely processed by payment service providers).
  • Usage Data: IP address, browser type, pages visited, browsing time, product preferences, and any information collected through cookies.

How We Use Your Data

We use the collected information for the following primary purposes:

  • Order Fulfillment: To process your purchases, send shipping status notifications, and deliver Unicity products to the designated address.
  • Customer Service: To respond to your inquiries, provide technical support, and process return or exchange requests.
  • Service Improvement: To analyze how the website is used, personalize the shopping experience, and develop products and offers.
  • Marketing: To send newsletters and promotional offers (subject to your explicit consent).
  • Legal & Security Compliance: To prevent fraud, protect our rights, and comply with applicable laws and regulations.

Cookies

We use cookies and similar tracking technologies to improve website performance, analyze usage, and remember your preferences (such as your shopping cart).

Your Right to Control: You can always adjust your browser settings to refuse some or all cookies, or to alert you when they are being sent. Please note that disabling cookies may affect certain functionalities and services of the website.

Data Sharing with Third Parties

We only share necessary personal data with trusted third parties who assist us in providing our services. These parties include, but are not limited to:

  • Payment Processors: (such as Stripe, PayPal) to securely process your payments.
  • Shipping & Delivery Companies: (used by us) to deliver your orders.
  • Analytics Services: (such as Google Analytics) to help us understand user behavior.

We ensure that all third-party service providers maintain adequate security measures to protect your data, and we share only the minimum information required to perform their tasks.

Security & Data Protection

We implement appropriate technical and administrative security practices to protect your data from unauthorized access, loss, or modification. This includes using SSL certificates to encrypt data and adhering to the highest security standards in payment processing.

Data Retention Period

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, particularly order data required for tax, legal, or commercial record-keeping purposes. When no longer needed, the information will be securely deleted or anonymized.

Your Rights as a Customer and Visitor

You have certain rights regarding your data, such as:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request the correction of any incomplete or inaccurate data.
  • Right to Erasure: Request the deletion of your personal data (subject to legal obligations to retain certain records).

To exercise any of these rights, please contact us using the contact information provided below.

Children’s Privacy

Our services are not targeted at individuals under the age of 16. If you believe we have collected data from a child under the authorized age, please contact us immediately so we can take the necessary steps to delete that information.

Amendments to the Privacy Policy

We may update this policy from time to time. We will post the new policy on this page and indicate the last updated date at the top of the policy. You are advised to review this page periodically.

Contact Methods & Business Information

For any questions or requests regarding privacy, or to exercise your rights, please reach out to us using the following details:

  • UAE Distribution Office: Silver Building 107, Abu Hail Area, Dubai, United Arab Emirates
  • Saudi Arabia Distribution Office: King Fahd Road, Al Olaya District, Riyadh 12211, Kingdom of Saudi Arabia
  • Phone: (+971) 509589690
  • WhatsApp: (+971) 509589690
  • Email: customer@feelgreatsa.com