Introduction

Welcome to Feel Great SA! By using this website, you agree to comply with all terms and conditions outlined below. We recommend reading these terms carefully before using our services or purchasing any of our products. These terms govern your commercial and legal relationship with our site.

1. Acceptance of Terms and Amendments

By accessing or using the site, you confirm your full agreement to these terms. We may update these terms at any time, and your continued use of the site signifies your agreement to the new terms.

2. Purchases, Payment, and Shipping Time

All orders are processed once payment is confirmed. We offer secure online payment options via credit cards and Mada, or Cash on Delivery (COD) in certain regions.

• Cash on Delivery: If this service is available and selected, the delivery company may impose small additional fees for collecting the amount, which will be clarified on the checkout page before payment.
• Shipping and Delivery Time: Orders are prepared and shipped within [3] to [5] business days to all cities of the Kingdom of Saudi Arabia and Gulf countries.
• Pricing: All prices are final and include VAT (if applicable). We reserve the right to modify prices at any time, but the price at which the order was placed is the approved price.

3. Warranty Policy

If there is a warranty on products:

• We offer a limited warranty against manufacturing defects for products for 14 days from the date of receiving the order.
• The warranty does not cover misuse, damage resulting from accidents, or unauthorized modifications.
• To apply the warranty, you must contact us with proof of purchase and provide an accurate description of the defects.

If there is no warranty (most common for consumer products):

4. Site Usage and Conduct

Use of the site is permitted for legal purposes only. It is strictly prohibited to:

• Use the site for any illegal or fraudulent purpose.
• Attempt to hack or disrupt site systems.
• Send offensive, misleading, or inappropriate content.

5. Our Commitment and Responsibility as Distributors

As authorized distributors of Feel Great products, we are committed to the following terms towards our customers:

• Full compliance with all local laws and regulations regarding the sale and distribution of products.
• Providing accurate, clear, and honest information about products, prices, and usage methods to customers.
• Ensuring the safety and quality of products until they reach the customer, according to the declared shipping policy.
• Not using Feel Great trademarks in a way that harms the product’s reputation or misleads the public.

6. Intellectual Property Rights

All content and trademarks (including logos, text, and images) are owned by Feel Great SA and may not be copied, republished, or used commercially without prior written permission.

7. Accounts and Data Confidentiality

You are responsible for the confidentiality of your login information and any activity that occurs through your account.

8. External Links

The site may contain links to external sites that we do not control or manage. We are not responsible for the content or privacy practices of those sites, and your use of them is at your own risk.

9. Limitation of Liability and Disclaimer

We strive to provide the best possible experience, but we do not guarantee that the site will be free from errors or interruptions. We are not liable for any direct, indirect, or incidental damages resulting from the use or inability to use the site or products.

10. Termination of Use

We have the right to suspend or terminate user access to the site or its services immediately, without prior notice, in case of discovering any violation of these terms and conditions.

11. Governing Law and Jurisdiction

These terms are interpreted and governed by the laws of the United Arab Emirates, and any dispute shall be referred to the competent courts within this country.

Contact Methods and Commercial Information

For any questions or requests regarding these terms, please contact us using the following data:

• Email: customer@feelgreatsa.com
• Phone / WhatsApp: +971509589690
• Registered Business Address: Building 107 Silver, Abu Hail Area, Dubai, United Arab Emirates.